Enhancing your Spa Experience

SPA ETIQUETTE

Jaspers Organic Day Spa Gift Vouchers

Indulge those you love with a Jaspers Organic Spa Gift Certificate, available for all treatments, products and packages.

Gift Voucher start from $220. They are emailed and valid for 12 months from date of purchase.

Our team would be delighted to help you design a bespoke package of treatments.

Please note that Gift Vouchers are non-refundable and non-transferable.

 

Group Bookings

We offer customised programs to suit all occasions, such as ‘Hens Day’ and we welcome group bookings.

 

Product Purchase

If you would like to continue your skin and body care program at home, all treatment products are available for purchase at Reception.

 

Cancellations Policy

Payment details will be taken at the time of booking to secure your treatment.

Cancellation within 48 hours will incur a 100% charge.

In case of a missed appointment with no advance notice (no show) a 100% charge also applies.

 

Refund Policy

Treatment services, packages and products are non-refundable, non-transferable and non-exchangeable once purchased.

 

Spa Arrival

Please arrive at least 15 minutes before your scheduled appointment.

If you arrive later, the treatment time will be reduced to finish at the scheduled time with the full price still being charged.

Prior to your first Spa treatment, a Therapy/Treatment Questionnaire is to be completed.

This form provides client health and injury history information for the therapist and allows you to inform the therapist of your goals for the session.

Please advise at the time of booking if your medical history includes serious illness, impaired immunity, allergies, high blood pressure, fever, diabetes or heart conditions. If you suffer from any of the above medical conditions a Doctors Certificate will be required before undergoing any Spa treatments.

Pregnancy

We have tailored Spa treatments that are particularly suitable for mums-to-be and nursing mothers.
The Spa Reception team would be delighted to help and guide you in selecting the most suitable treatments for you during this special time.

The minimum age requirement for Spa treatments is 16 years of age.

 

General Information

All Spa services may be subject to change without notice.

Lockers, robes and slippers are provided on arrival and disposable underwear and all amenities are provided during your treatment.

Please bring appropriate swim-wear as this is required at all times in the Sauna.

Alcohol or non-prescription drugs must not be taken prior to your Spa treatment and Guests under the influence will be asked to leave the Spa in the best interests of their health.

Our Spa environment is one of relaxation and tranquility. In light of this, our Spa precinct is a mobile phone and smoke free environment.

You are never required to be completely undressed during any treatments, though state of undress is a personal choice. Our therapists are trained in the art of draping the body so your modesty is always maintained.

 

Loss or Damage

We regret that we cannot be held responsible for any loss or damage of your personal processions. When you visit, please remember to keep all valuables locked in your locker.

Please do not bring jewellery and valuables to the Spa.

A selection of teas and bottled water are available during your treatments.

 

Treatments by appointment only

Jaspers Organic Day Spa is located at
Jaspers Berry 4 O’Keeffe’s Lane Jaspers Brush
(4km from Berry)

 

Jaspers Organic Day Spa 1800 817 402

Our Philosophy

We believe in bliss, utter joy and contentment. We use nature’s beauty to nurture your mind, body and spirit.